Tenant foundations
Review configuration, ownership and lifecycle decisions that affect the way the tenant is used every day.
Microsoft 365
The tenant is part of the operating environment
Microsoft 365 works best when identity, devices, collaboration, security and support are treated as one environment. Microsoft runs the service, while your organisation remains responsible for its data, configuration and recovery requirements. Kritical helps clarify the current state, protect what matters and deliver the next right change.
Identity and access
Make access, authentication and administrative responsibility clear across people, devices and services.
Collaboration that works
Support Teams, SharePoint, Exchange and endpoint workflows with practical governance rather than friction.
Security foundations
Harden the controls that matter to your risk profile and record what was changed and why.
Back up what the service does not replace
Retention and recovery controls are not automatically an independent backup strategy for every business requirement. Kritical helps map Microsoft 365 data, recovery objectives and the protection path your organisation actually needs.
Business Basic
Business Basic is a practical browser-and-mobile starting point: business email, online meetings and collaboration, web and mobile Office apps, and cloud storage. Kritical helps confirm whether it fits each team and secures the tenant around it.
Business Standard
Business Standard adds installed desktop Office apps for people who need Word, Excel, PowerPoint and Outlook as part of daily work, alongside the online services. We map the plan to users, devices, identity, support and data requirements before rollout.
Business Premium
Business Premium combines the Microsoft 365 productivity services with stronger identity, device-management and security controls, including Microsoft Defender and Microsoft Purview capabilities for protecting data, identities, devices and cloud apps. Kritical helps assess the real requirement, configure the controls, and make sure the added capability is operated rather than simply licensed.
Run your business securely
Microsoft 365 should support everyday work without leaving identity, device, email or access ownership unclear. Kritical turns that into an assessment and improvement path for your tenant.
Start with a Microsoft 365 assessment
We review your tenant, identities, devices, collaboration and recovery responsibilities, then give you a prioritised action plan.
Configure and secure
We implement the agreed tenant, identity, endpoint and collaboration changes with clear handover and evidence.
Ongoing administration and support
We help keep Microsoft 365 usable, secure and aligned as people, devices, risks and business requirements change.
Who it is for
Australian organisations that need Microsoft 365 to be secure, usable and supported, whether the starting point is a new tenant, a growing team or a configuration that has drifted.
What Kritical delivers
Plan selection, tenant and identity assessment, secure configuration, endpoint and collaboration support, and a recovery plan based on how the organisation actually works.
Questions about this service
Which Microsoft 365 plan is right for us?
Business Basic, Standard and Premium provide different productivity, desktop-app, security and device-management capabilities. Kritical helps map the plan to how your people work and what controls you need.
Does Microsoft 365 replace an independent backup strategy?
Not automatically for every business requirement. We help map your data, recovery objectives and the protection path your organisation actually needs.
Find out where your tenant stands
Talk directly with an engineer about your Microsoft 365 environment.