Kritical Business Protect™ is a comprehensive security management service for growing SMEs. It bridges the gap between passive software and a fully-fledged Security Operations Center (SOC).
Inclusions
Everything in Kritical Protect™:
- CrowdStrike Falcon Complete
- Mobile protection included
- Windows / macOS / Linux support
- Automated containment
- Default Kritical baseline policies
- Basic alert notifications
- Email-only support
- Self-service onboarding guides
PLUS:
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Support Layer:
- Basic business onboarding assistance
- Basic policy customisation
- Assistance deploying to staff devices
- Basic support requests included
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Human Assistance:
- Up to 1 hour support/month included
- Email + phone support
- Guidance on alerts and remediation
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Business Features:
- Business baseline policy tuning
- Device grouping guidance
- Basic operational advice
Exclusions
- Full MDR ownership
- Threat hunting
- Dedicated response
- Unlimited support
- Full managed service
- Compliance consulting
Why Kritical Business Protect™?
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24/7 Managed Monitoring: Our two-tiered analyst team (overseas efficiency paired with Australian founder oversight) monitors your network around the clock.
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Active Threat Hunting: We don’t wait for an alert. We actively look for dormant threats or system vulnerabilities within your infrastructure.
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Incident Response: Should a serious threat occur, our team handles the containment, removal, and forensic reporting.
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IT Hygiene: Regular audits of your software versions, user access rights, and unmanaged devices to keep your attack surface at an absolute minimum.
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Why choose Business Protect™? Managing security is a full-time job. Business Protect™ allows you to offload the burden of "cyber vigilance" to our engineers, giving you a turnkey SOC capability at a fraction of the cost of building one in-house.
The Kritical Promise: We manage the "offshore analyst economics" to provide you with high-quality, standardized protection, while our local founder-led oversight ensures you always have a point of escalation. Your security is not just an app; it’s a strategy.

