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Rated 4.5 Above

Every Solution Your Business Needs

Discover Our Limitless Service

Kritical sits at the intersection of Microsoft's enterprise ecosystem, enterprise-grade cybersecurity, and Australia's construction and SME sectors. Our Shopify-integrated marketplace connects directly to Microsoft Dynamics 365, so every licence you purchase is automatically reconciled in your ERP — compliant, auditable, and never manually managed.

  • IT Products

    Purchase Microsoft 365 licences, Windows 11 Pro, Microsoft Teams, and Copilot in Australia at competitive pricing - plus CrowdStrike Falcon endpoint protection for your devices. Genuine licences, instant delivery, and full Dynamics 365 integration. Everything your team needs to work productively and securely, from one authorised partner.

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  • Business Packs

    Bundled Microsoft and CrowdStrike solutions engineered for Australian builders, SMEs, and infrastructure teams. Bulk software licensing without the procurement complexity — one pack, one invoice, one support contact.

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  • Consulting & Strategy

    Secure-by-design digital transformation for Australian construction and SMEs. From Microsoft Copilot setup to Microsoft 365 security audits — strategy that delivers operational outcomes, not slide decks.

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  • AI & Copilot Solutions

    Integrating Microsoft Copilot for small business in Australia, AI-driven document management for building and construction, and OCR for construction drawings — AI applied to the workflows that matter.

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Questions Small Business Owners Actually Ask Us?

Do I really need cybersecurity if I am just one person?

Yes — and arguably more than a larger business. A larger business has an IT team, redundant systems, and cyber insurance with a meaningful payout. A sole trader who loses access to their email, their client files, or their accounting software has none of those fallbacks. The protection Kritical recommends for a one-person business costs less per month than most business subscriptions — and the cost of not having it can be the business itself.

How much does small business cybersecurity cost?

The Kritical Starter Protection Pack — CrowdStrike Falcon Go, Microsoft 365 Business Premium, email security, MFA setup, and backup — is priced to be accessible for Australian small businesses and sole traders. Contact us for exact pricing based on your number of devices and users. There are no hidden costs and no locked-in contracts.

Is Windows Defender enough?

For casual home use, possibly. For a business with client data, financial records, and operational dependencies — no. Windows Defender is a basic, signature-based antivirus. It does not detect zero-day threats, does not provide behavioural analysis, and does not give you visibility into what is happening on your device. CrowdStrike Falcon does all three, at a price point accessible for small business.

What do I do if I think I have been hacked?

Call Kritical immediately on 1300 274 655. Do not turn off the device. Do not delete anything. Do not log into any accounts from the potentially compromised device. If you are a Kritical managed client, our engineers will respond immediately and know exactly where to start.

How long does it take to set up?

For a sole trader or small team of up to five people, Kritical can have your Starter Protection Pack fully deployed and verified within one business day. For larger teams, deployment is typically completed within three to five business days depending on the number of devices and complexity of the
environment.

REVIEWS

What Clients Are Saying

Jason Mercer

IT Manager

We were managing Microsoft licences across three entities in a spreadsheet. Kritical moved the entire estate into Dynamics 365 in under two weeks — every licence, every renewal date, every user. The audit we'd been dreading became a non-event. I wish we'd called them two years earlier.

Daniel Kowalski

Senior Project Manager

We had four years of project correspondence buried across six inboxes. Kritical had it indexed, searchable, and accessible in days. When the dispute surfaced, our legal team found everything they needed in minutes. That's not an exaggeration.

Priya Nair

Director

Kritical set up Microsoft 365 and CrowdStrike Falcon for our whole team in one week. No drama, no jargon — they just made it work. We've had zero security incidents since, and for the first time I actually feel confident about our IT. Worth every dollar.

Sarah Okonkwo

Contract Administrator

The Security of Payment documentation used to take us three days to pull together per cycle. With Kritical it takes three hours. The correspondence logs are automatic, the records are complete, and when something goes to adjudication, we're ready before the other side has opened their inbox.

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