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Technology guide

Specify Lenovo equipment around the job it has to do.

Lenovo sells business notebooks and desktops (the ThinkPad and ThinkCentre families), workstations, and data-centre infrastructure (ThinkSystem servers and ThinkAgile appliances) alongside fleet management and warranty support programmes aimed at organisations standardising their hardware. Kritical turns that catalogue into a specification that matches your workload, including imaging, enrolment and compatibility, then handles sourcing and deployment as one job.

What Lenovo's business range covers.

Lenovo's commercial catalogue spans notebooks and desktops built for business deployment, mobile and desktop workstations for demanding applications, and ThinkSystem servers and ThinkAgile infrastructure appliances for the data centre, supported by fleet-level warranty, premier support and asset-management programmes designed for organisations buying and managing many devices at once, not a single machine.

People working in a modern small-business environment

What to check beyond the hardware price.

A useful hardware quote covers what happens after delivery. Kritical checks compatibility with your docks, displays and management tools, then scopes imaging, enrolment, asset records, warranty registration and deployment with the supply order.

  • We specify to the workload, not the model name The applications, mobility and connections people need drive the specification, before we quote a part number.
  • Deployment quoted alongside supply Imaging, enrolment, asset records and handover can be priced in the same quote as the hardware, not assumed afterwards.
  • We check compatibility before you order Existing docks, displays and management tools are checked against the proposed device, with any gaps identified up front.

Who this page is for.

Three situations bring people to this page.

Standardising a device fleet

You want one specification that covers most of the business, with clear exceptions for specialist roles.

Infrastructure refresh or expansion

A server, storage or hyperconverged platform decision needs to be tied to the workload it will run.

Matching an existing specification

You need a like-for-like or compatible replacement for equipment already in use.

Ask for a quotation you can compare.

Specify the configuration, quantity, delivery location and required date. Confirm the warranty and support options relevant to the quoted product. We check the sourcing route and availability when preparing your quote.

What happens once you send a specification.

A hardware quote does not need a finalised model number to start.

The first call

A conversation about the workload, quantity and timing — no commitment to order while we check fit.

A quote in writing

Hardware, deployment and support priced separately, so you know exactly what you are agreeing to.

Validate the first Lenovo device standard

We aim to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. Your proposal sets out the contact model, cover and handover arrangements that apply.

Bring the existing standard or the new requirement.

Share an existing model specification if you have one, or describe the task the equipment must support. Product availability and manufacturer service entitlement are confirmed for the proposed order, and we confirm the expected timing for specification questions after review; there is no assumed stock holding or repair authorisation. There is no fixed price list here — it depends on the configuration, quantity and delivery requirements, and we will quote it.

Start from the work you are buying.

Individuals, households, families & workplace buyers

Whether you are buying as an individual, for a household or family, or for a business, tell us what you need to buy, replace or renew. Kritical checks compatibility, licensing and deployment; current product pricing is shown in our online catalogue, while setup and unpublished combinations are confirmed in a written quote.

Business owners & operations

When computers, email, access, security and business software need attention at the same time, Kritical works out what to fix first, what to manage ongoing, and what it will cost — in writing, before you commit to anything.

IT leaders & delivery teams

When a hard problem crosses infrastructure, identity, applications, security and AI, Kritical aims to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. The proposal sets out the contact model, cover and handover arrangements so ownership remains clear. We price the work in writing and hand over the agreed operating information.

Questions before you enquire

What should we send with an enquiry?

Tell us what you have today, what needs to change and when. Add the product, subscription or quote details if you need pricing. Never include passwords or confidential records.

Can you match our existing Lenovo fleet specification?

Send the current model or specification. We check current availability and identify any proposed substitution for your review before quoting.

Do you sell Lenovo servers and infrastructure, not just laptops?

Yes. We can quote ThinkSystem and ThinkAgile infrastructure alongside the workload, capacity and support requirements it needs to meet.

Can equipment arrive ready for our staff to use?

Yes, where agreed in the quote. Imaging, enrolment and handover can be scoped alongside supply so devices are ready on arrival.

Can you help choose between a notebook, desktop and workstation for the same role?

Yes. We look at the applications, mobility and performance the role needs, rather than defaulting to whichever category is easiest to quote.

Can you support Lenovo infrastructure we bought from someone else?

In many cases, yes, once we understand the current configuration, warranty status and support entitlement. We confirm feasibility before quoting any ongoing support.

How do we know the quoted specification is right for the job?

We tie it back to the applications and workload you described, and say plainly if a cheaper or a higher specification would serve you better, rather than quoting whatever is easiest to source.

Let’s define the next step.

Tell us what you want to achieve, what you have today and when it matters.

Get a Lenovo quote