Person & role
Start with what the person does, where they work and what they need to reach.
Business IT
Make new-starter setup repeatable and ready for the agreed start date.
When device setup, accounts, applications and access are handled differently each time, people lose hours before they can work. Kritical gives joiners, movers and leavers a clear, repeatable workplace setup and support path, with the dependencies made visible before the start date arrives.
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This is for you if one of these sounds familiar.
A repeatable process beats a scramble every time someone joins or leaves.
New starters wait days for a working laptop
Accounts, licences and access get sorted reactively instead of before the first day.
Leavers keep access longer than they should
Nobody has a checklist, so offboarding depends on someone remembering to do it.
Every setup looks slightly different
Two people in the same role end up with different software, different access, and different problems down the track.
Here's what you get.
A repeatable checklist your team can run without reinventing it each time.
A defined day-one requirement
Device, accounts, shared resources and access approvals identified against the role, location and applications involved.
Equipment prepared for its actual environment
Configuration, updates, application installation and enrolment in the agreed management service, checked for compatibility before deployment.
A practical handover for the person, not just the device
Files transferred, sign-in assistance and an introduction to the tools they'll use, with timing agreed in advance.
The same discipline applied on the way out
Access, equipment, business information and linked services addressed with a documented retention and transfer plan.
Why Kritical, specifically.
Continuity planned around your account
We aim to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. Your proposal sets out the contact model, cover and handover arrangements that apply.
A like-for-like quote
Tell us your current onboarding process and timeline, and we'll quote against it directly.
We separate one-off setup from ongoing support
So you know exactly what a new starter costs to onboard, versus what ongoing management costs afterwards.
How this is priced.
Cost depends on equipment availability, access approvals and application requirements for each role. Setup and deployment work is quoted as a one-off; ongoing support is a separate scope choice, so a workplace-setup quote never quietly becomes an unplanned managed-IT commitment.
Device
Prepare a suitable device with the agreed operating system, security and applications.
Access
Connect identity, collaboration, files and business systems with the right permissions.
Handover
Give the user a clear starting point and give support teams a useful record of the setup.
What happens after you get in touch.
Tell us the start date, role and location as early as possible — notice period matters most for equipment and access approvals. We confirm the checklist, dependencies and a realistic preparation schedule. The first setups under the agreement establish the repeatable process your team can run for every future starter.
Get a workplace setup quote
See the scoped price before you commit to anything.
Explore the relevant technologies.
Use these guides to see which technologies can help with the job in front of you.
Apple
Device selection, deployment and lifecycle planning for Apple in the workplace.
Jamf
Apple device management, enrolment and administration, with the product and delivery scope agreed together.
Lenovo
Equipment specification and purchasing discussions covering configuration, availability and deployment requirements.
Questions before you enquire
Can you set up both new and existing equipment?
Yes. We assess existing equipment first, then confirm what can be prepared through the standard setup and what needs repair, replacement or extra work.
How much notice do you need for a new starter?
That depends on equipment availability, access approvals and application requirements. Tell us the start date early so dependencies and a realistic schedule can be confirmed.
Does setup include ongoing support?
Ongoing support is a separate scope choice. The quote explains the deployment handover, any agreed assistance period and the available continuing service arrangement.
Can you standardise setup across multiple sites?
Yes. We document one repeatable checklist and confirm what varies by location, and record the standard plus any approved site-specific variation.
What happens if a role changes rather than someone leaving?
Role changes get the same discipline as onboarding — access, applications and equipment reviewed against the new role, not left as-is by default.
Can you support remote and hybrid starters, not just in-office?
Yes. We scope shipping, remote sign-in assistance and access approvals for a starter who's never coming into an office, alongside the same checklist used for an in-office setup.
Do you provide any user training as part of setup?
Basic orientation to the tools they'll use is part of a practical handover. Deeper application-specific training is scoped separately where a role needs it.
Related services
Managed IT
When something stops working, your team should know exactly where to turn and roughly when it'll be fixed.
Hardware & software
Kritical sources hardware and software alongside the configuration, deployment and support needed to use it, so the product price is not confused with the setup cost.
Microsoft 365
When licences, accounts, email, shared files and devices are difficult to administer together, Kritical brings them into one coherent environment — configured and checked against agreed requirements, with ongoing administration scoped separately as your business changes.
Identity & access
When access is inconsistent, over-permissioned or difficult to recover, Kritical improves identity across Active Directory, Microsoft Entra ID and connected applications, so people and services get the access they need and nothing more than that.
Let’s define the next step.
Tell us what you want to achieve, what you have today and when it matters.