Assessment and capacity
A current-state review of racks, power, cooling, cabling and connectivity, with capacity and lifecycle gaps called out.
Enterprise engineering
Data centre strategy, hands-on rack and stack, and remote hands across Melbourne and Geelong.
When a room needs planning, filling or maintaining and your own people cannot be on site, Kritical plans the commissioning and decommissioning of physical data centres, then puts hands on the equipment: rack and stack, cabling, backup media changes and remote hands. Kritical plans the room and also carries out the work on the floor, so the room keeps running.
On this page
Choose where to start.
Jump to the part that matches the problem or decision in front of you.
Use the arrows or scroll to see every card.
Four situations bring people to this page.
You might need a plan, a pair of hands, or both.
A room is being commissioned or retired
A room is coming online or closing, and nobody has mapped what happens in what order.
The racks need hands and your people are elsewhere
Equipment needs installing, swapping or cabling, and the nearest engineer is hours away.
Backup media or a failed part needs attention
Tapes or drives need changing, or a faulty part swapping, without your staff making the trip.
Capacity or resilience is in question
An incident, a lease ending or a high-density AI workload has raised the question of whether the room can cope.
Strategy and consulting: a plan that starts with the service, not the room.
Before equipment is bought or moved, we establish which workloads, availability targets and growth assumptions the room must support.
Commissioning planning
Rack layout, cabling, monitoring and acceptance tests agreed before the room goes into service.
Decommissioning and exit
Dependency mapping, sanitisation planning, migration sequencing and trade coordination, so a room closes without taking a service with it.
Consolidation and migration
From many rooms to fewer, or one provider to another, with a named recovery path if the cutover goes wrong.
Power, cooling and fire advisory
We set out the IT requirements and coordinate the licensed trades who design and install the work.
Documentation and handover
Rack elevations, cable schedules and operating notes your team can actually use.
Facilities and IT, treated as one connected system.
Power, UPS and generator paths, HVAC, fire systems, access, cabling and monitoring all decide what the IT platform can deliver. We turn the workload plan into an IT requirements brief and coordinate it with designers and contractors. To be plain about it, we advise and coordinate: licensed electrical, mechanical and fire work is done by appropriately licensed trades, not by us.
High-density and GPU infrastructure
We expose rack density, power, cooling, storage, network and support dependencies before a GPU or HPC cluster is purchased.
Hands-on field services: we turn up and do the work.
Kritical plans the room and also carries out the work on the floor. Book a visit, or a regular schedule, and your racks get attention without you travelling.
Rack and stack
Servers, storage, switches and PDUs unpacked, racked, powered and cabled to your plan.
Cabling and labelling
Patch cabling, tidy-up and clear labels; structured cabling through registered cablers, coordinated by us.
Installs, swaps and removals
New equipment in, failed or end-of-life equipment out, with the change recorded.
Backup media changes and rotation
Tape and drive changes to your written procedure, with media logged and rotated.
Remote hands and eyes
You tell us what to do by phone or ticket. We do it, check it and report back on what we saw.
Scheduled and urgent attendance
Regular visits on a timetable, and urgent attendance by arrangement.
Where we work: Melbourne, Geelong and beyond.
We cover the Melbourne and Geelong data centre belts, and attend major Australian data centre locations by arrangement. Tell us the site, its access rules and the date that matters, and we confirm what is possible.
Supply: the hardware, software and support the room needs.
If the plan calls for equipment, we can quote it and install it, so one team stays accountable.
Networks, servers and storage
Switching, servers and storage for the room, matched to the workload.
Hardware and software
Business hardware and the software to run it, quoted together.
Software and subscriptions
Licences, subscriptions and the support that goes with them.
Four ways to make a data centre ready for AI.
NVIDIA and other GPU platforms are assessed against the workload and the site, with trade and platform specialists engaged where their qualifications are required.
AI readiness assessment
We work out what the site can support and what must change.
Deployment engineering
We put suppliers, contractors and platform teams on one plan.
Commissioning and operational handover
We demonstrate the agreed workload and recovery procedures before handover.
Ongoing engineering support
We support upgrades, capacity and security improvement after go-live.
Why Kritical: operating experience, not just advice.
Kritical's director spent more than a decade as technical owner of active/active data centres, physical and logical, and ran a dual-data-centre private cloud for a multi-site health alliance.
Why Kritical for the move or refresh.
We plan the move around what must stay available, not around what's convenient for the contractor's schedule.
Dependencies mapped before a rack moves
Racks, power, connectivity, equipment order and application dependencies, mapped before the cutover date is fixed.
A named recovery path if the cutover goes wrong
Agreed before anything changes, not improvised on the night.
Continuity planned around your account
We aim to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. Your proposal sets out the contact model, cover and handover arrangements that apply.
How it's priced, and what handover looks like.
A first engagement is quoted in writing. Depending on scope it can produce a workload brief, a cable and connectivity schedule, a dependencies register, a commissioning checklist and an operating handover. Field work is quoted in writing too, as a one-off visit or a regular schedule. Monitoring, maintenance access and incident escalation are assigned explicitly.
What happens next.
Bring the site, the equipment involved and the date that matters.
First call
We confirm whether you need a plan, hands on the floor or both, and what access the site requires.
The agreed first phase
A scoped assessment, a commissioning or exit plan, or a first site visit, priced in writing before it starts.
Get a quote
Request a data centre quote, or ask us about remote hands. Send the site, the equipment and the date that matters.
Explore the relevant technologies.
Use these guides to see which technologies can help with the job in front of you.
SolarWinds
Monitoring and observability shaped around the systems your team runs and the alerts they need to act on.
Questions before you enquire
Do you do licensed electrical or fire work?
No. We advise and coordinate. Licensed electricians, mechanical and fire contractors do the regulated work. We set out the IT requirements they build around, coordinate the interfaces and check the result against the plan.
Which data centres do you cover?
The Melbourne and Geelong data centre belts, and major Australian data centre locations by arrangement. Send us the site and we'll confirm.
Can you attend at short notice?
By arrangement. Urgent attendance depends on the site, its access rules and availability on the day, so we don't promise a fixed response time.
Can you help decommission and dispose of equipment?
We can plan and manage the decommission: map dependencies, migrate what has to stay, plan equipment sanitisation and coordinate the contractors who remove it. We don't offer disposal certification ourselves.
Do you handle relocations and refreshes?
Yes, as scoped projects. The starting point is the service inventory, site constraints, dependency map and acceptable interruption to each service.
Can you guarantee a particular availability level?
Availability depends on design, operations and external dependencies. We define the target and responsibilities for the work you engage us to deliver; an ongoing service commitment can be scoped separately.
What if we don't know our own capacity requirements yet?
That's normal. The assessment starts by establishing workload, growth and availability requirements before any equipment or site decision is made.
Related services
Infrastructure & resilience
Kritical works across data centres, virtualisation, operating systems, networks and recovery.
VMware Cloud Foundation
Kritical plans and delivers VMware Cloud Foundation work around the workloads, infrastructure and operating responsibilities that depend on it.
VM hardware compatibility
The newest virtual hardware version is not automatically the right one.
On-premises AI
Buying a GPU server or high-performance computing cluster before sizing the workload creates costly capacity, facilities and operating risk.
AI consulting
Kritical turns an AI idea into a clear decision: what it should do, what information it needs, and how you will know whether it worked.
Enterprise storage
Kritical helps organisations assess enterprise storage performance, architecture and change across hosts, fabrics, virtualisation, arrays, data protection and the applications that depend on them — so a migration or upgrade improves the thing that matters to the business.
Backup & recovery
Kritical assesses backup and disaster-recovery arrangements against the systems your organisation needs to restore.
Networks
When connectivity, segmentation or platform integration is limiting the business, Kritical assesses and changes the network around application requirements, so your team can resolve the constraint and operate it with confidence afterwards.
Managed IT
When something stops working, your team should know exactly where to turn and roughly when it'll be fixed.
CCTV and physical security
Cameras, door controllers and the network that carries them are part of how a critical site runs.
Let’s define the next step.
Tell us what you want to achieve, what you have today and when it matters.