Choosing a platform for the first time
Microsoft 365 or Google Workspace, and which tier matches how your team works.
Software subscriptions for individuals, households and businesses
Know exactly what you are subscribing to before you commit.
Quantities, terms, eligibility and renewal responsibilities should be clear before you buy, not discovered at the next invoice. Kritical prices the platform, and separately scopes the deployment and management work that decides whether the subscription is worth what you pay for it.
On this page
Choose where to start.
Jump to the part that matches the problem or decision in front of you.
Use the arrows or scroll to see every card.
Three situations that bring people here.
You do not need to know the exact SKU to start.
A subscription nobody is managing
Licences were added as the business grew, and nobody can say today what you are paying for.
A renewal or true-up is due
You want quantities and tiers checked against actual use before the next invoice, not after.
Compare the base platform clearly.
Use the current catalogue for published products. Security, backup, migration and support remain separate scope items so the proposal shows what each part covers.
Microsoft 365 Business Basic
Cloud email, calendar and file-sharing with browser-based applications. Check the current Shopify product for price and availability.
Microsoft 365 Business Standard
Adds desktop Office applications to the core collaboration services. Check the current Shopify product for price and availability.
Microsoft 365 Business Premium
Adds identity, device-management and security capabilities. We check whether those controls match the intended operating model.
Google Workspace Business Standard
Business collaboration with expanded storage and meeting capabilities. Check the current Shopify product for price and availability.
Google Workspace Business Plus
Adds retention, e-discovery and endpoint-management capabilities. We confirm suitability and current commercial terms for the intended environment.
What to include in your enquiry.
A short description is enough to start. Include a model or existing quote if you have one.
The right requirement
Tell us the product, edition, user or device count, and how you expect to use it.
Commercial terms
Review billing frequency, commitment period, renewal date and any change restrictions before ordering.
Deployment & ownership
Agree who configures the environment, assigns access and maintains the subscription records.
Keep supply and services clear.
Your quote will distinguish the goods or licences from configuration, migration, delivery and ongoing support. We confirm availability and any substitutions before an order is agreed.
Why buy the platform through Kritical.
The licence is the same wherever you buy it. What differs is who explains it and who is still there afterwards.
- We explain the tiers in plain words You get a straight answer about which tier includes what, not a feature table you have to decode yourself.
- Continuity planned around your account We aim to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. Your proposal sets out the contact model, cover and handover arrangements that apply.
What happens once you tell us what you are subscribing to.
A licensing question does not need a finished requirement to start.
The first call
A conversation about the product, tier and how your team works — no commitment to buy while we check fit.
A quote in writing
The platform, deployment and any administration work priced separately, so you know what each part costs.
The agreed first phase
The proposal sets out who coordinates provisioning and configuration, plus the cover and handover arrangements that apply.
Send us the requirement.
Tell us the quantity, location, timing and the result you need. If the specification is still uncertain, say what it needs to do and what it must work with, and expect a response.
Send us the requirement.
Explore the relevant technologies.
- MicrosoftWorkplace, identity, cloud and business applications, connected to a clear implementation or support requirement.
- JamfApple device management, enrolment and administration, with the product and delivery scope agreed together.
- VeeamBackup and recovery planning that connects protected workloads, restoration tests and operating responsibilities.
- SolarWindsMonitoring and observability shaped around the systems your team runs and the alerts they need to act on.
Questions before you enquire
Do we need to know the exact licence?
No. Start with the product, number of users or devices and features you need. We can review the edition and subscription options relevant to your environment.
Can you review an upcoming renewal?
Yes. Include the product, quantity, current term and renewal date. We compare the requirement with current use and explain the commercial terms in the proposal.
Does a subscription include migration or setup?
The quote states what is included. Licensing, configuration, migration and ongoing administration are described separately so you can choose the help you need.
Which Microsoft 365 tier includes security controls?
Business Premium is the tier that includes device management and endpoint protection built in. Basic and Standard do not, and we will say so plainly rather than upselling by default.
Should we choose Microsoft 365 or Google Workspace?
That depends on the applications your team already relies on and how you collaborate today. We compare both against your actual use.
Can you help us work out how many licences we need?
Yes. We check current use against your headcount and role mix, so you are not paying for seats nobody uses or short of the ones you do need.
Related services
Microsoft 365
When licences, accounts, email, shared files and devices are difficult to administer together, Kritical brings them into one coherent environment — configured and checked against agreed requirements, with ongoing administration scoped separately as your business changes.
Business Central
If finance, purchasing or inventory work is split across Business Central, spreadsheets and a handful of other systems that don't talk to each other, Kritical turns that mess into one tested configuration — with clear data, clear integration and a clear handover so you know who owns what once it's live.
Renewals
A renewal is a commitment to another term, and the easiest moment to check whether it still fits.
Let’s define the next step.
Tell us what you want to achieve, what you have today and when it matters.