An Apple fleet that has outgrown ad-hoc management
Enrolment, updates and application delivery currently depend on manual effort or a single person's memory.
Technology guide
Turn a collection of Apple devices into a fleet you can manage.
Jamf describes itself as providing Apple device management and security across business, education and healthcare, with separate products sized for enterprise, small business and schools. Kritical assesses whether your Apple fleet has reached the point where that structure earns its licence cost, then scopes and delivers a rollout your team can run.
On this page
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Jump to the part that matches the problem or decision in front of you.
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What Jamf says its products do.
Jamf positions itself around two product groups: device management (Jamf Pro for larger organisations, Jamf Now for small business, Jamf School for education) and security (Jamf Protect for endpoint threat defence, Jamf Connect for identity and sign-in). Jamf's own framing emphasises automation, zero-touch deployment, inventory visibility and compliance reporting across a fleet, rather than managing devices one at a time.
What to check before an Apple deployment.
A Jamf rollout needs more than a licence. Kritical documents policies, application delivery and escalation routes, agrees a pilot and rollback plan, and hands over access roles and routine tasks your team can run.
- We scope the policies, not just the licence Enrolment, configuration and application delivery are agreed and documented before rollout, so the licence spend is doing real work from day one.
- A pilot before the whole fleet moves Changes are tested on a defined group first, with an agreed rollback, before anything is pushed fleet-wide.
- A handover your own team can run Access roles, routine tasks and escalation routes are documented, not left in one engineer's head.
Who this page is for.
Three situations bring people to this page.
Choosing between Jamf products
You need Jamf Now, Jamf Pro and Jamf School explained against your actual device count and requirements, not a feature list.
A compliance or security requirement
An insurer, customer or regulator now expects evidence of managed, policy-enforced Apple devices.
Define the management work before the rollout.
An engagement can begin with a review of enrolment, configuration and application delivery. Agree the pilot group, the changes to be tested and the person responsible for each decision before expanding to the wider fleet.
Renewing an existing Jamf licence?
Send the current tier and device count for a like-for-like renewal comparison.
What happens once you tell us about the fleet.
A Jamf conversation does not need a finished rollout plan to start.
The first call
A conversation about device count and current management effort — no commitment to buy while we check fit.
See Jamf licensing and rollout work separately
Enrolment, configuration and application delivery priced separately from the licence itself.
Prove the Jamf rollout with a pilot group
A pilot group moves first, with an agreed rollback, before anything reaches the wider fleet.
Bring the fleet and the friction.
Tell us how many Apple devices you have, how they are managed today and which tasks need to become easier. A useful first conversation identifies whether you need a review, a deployment project or assistance alongside your existing team. There is no fixed price for a Jamf deployment — it depends on device count, the product tier and how much policy work is needed, and we will quote it.
Find the service for your requirement.
Open the relevant service for the scope, delivery approach and next step.
Find the service for your requirement.
- Apple in businessWhen Macs and other Apple devices sit outside the normal identity, application and support process, coverage is inconsistent and nobody owns the exceptions.
- Workplace setupWhen device setup, accounts, applications and access are handled differently each time, people lose hours before they can work.
- Managed ITWhen something stops working, your team should know exactly where to turn and roughly when it'll be fixed.
- Software & subscriptionsQuantities, terms, eligibility and renewal responsibilities should be clear before you buy, not discovered at the next invoice.
Read more from Jamf.
Use the vendor guide to understand the platform, then talk with Kritical about making it work in your environment.
Start from the work you are buying.
Business owners & operations
When computers, email, access, security and business software need attention at the same time, Kritical works out what to fix first, what to manage ongoing, and what it will cost — in writing, before you commit to anything.
IT leaders & delivery teams
When a hard problem crosses infrastructure, identity, applications, security and AI, Kritical aims to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. The proposal sets out the contact model, cover and handover arrangements so ownership remains clear. We price the work in writing and hand over the agreed operating information.
Individuals, households, families & workplace buyers
Whether you are buying as an individual, for a household or family, or for a business, tell us what you need to buy, replace or renew. Kritical checks compatibility, licensing and deployment; current product pricing is shown in our online catalogue, while setup and unpublished combinations are confirmed in a written quote.
Questions before you enquire
How many devices do we need before Jamf makes sense?
There is no fixed number — it depends on how much manual effort you are currently spending and what compliance evidence you need. We help you work out whether the licence cost is justified yet.
Can Jamf work alongside our existing security tools?
Coverage is confirmed for the specific identity, endpoint and security controls in your environment before we recommend a configuration.
What should we send with an enquiry?
Tell us what you have today, what needs to change and when. Add the product, subscription or quote details if you need pricing. Never include passwords or confidential records.
Can you take over an existing Jamf deployment?
Yes. We review the current configuration and policies, then scope any correction or improvement work separately from a fresh deployment.
What's the difference between Jamf Now and Jamf Pro for our size of business?
Broadly, Jamf Now suits a smaller, simpler fleet, while Jamf Pro adds the depth larger or more regulated environments need. We check your actual requirement against both before recommending one.
Does Jamf replace our existing security tools, or sit alongside them?
That depends on what you already run. Jamf Protect and Jamf Connect can overlap with some existing endpoint and identity tools, so we check for duplication before adding anything new to the stack.
Let’s define the next step.
Tell us what you want to achieve, what you have today and when it matters.