Stock and prices in Shopify don't match Business Central
One system updates, the other doesn't, and nobody notices until a customer orders something that's out of stock.
Business IT
Connect the sale to the rest of your business, and prove it works.
Kritical has built a Shopify-to-Business Central connector for this work. We scope each deployment around the customer's products, customers, orders and operating processes, with explicit record ownership, reconciliation, recovery and representative transaction testing before go-live.
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This is for you if one of these sounds familiar.
The happy path is only one part of the integration; this section covers the exceptions and recovery paths.
A previous integration attempt only handles simple orders
Discounts, partial fulfilment, refunds or repeated updates break it, and it fails silently.
You're evaluating whether to connect the two platforms at all
You want to see it proven in a real environment before committing to the integration work.
Here's what you get.
A connector design agreed with you, built on Microsoft's Shopify Connector, then tested against your own scenarios in your environment.
An agreed source of truth for every record type
Product details, identifiers, pricing, inventory and customer information, with a defined direction for every update.
Real transaction scenarios tested, not assumed
Discounts, taxes, delivery charges, partial fulfilment, cancellations and refunds — each one tested against your actual configuration before it's included.
A defined response when a transfer fails
How errors are recorded, who's notified, and which actions are safe to retry — with reconciliation checks that catch what didn't arrive.
A handover that separates routine from technical
Your operating team knows which exceptions they handle day to day and which need to come back to us.
Why Kritical, specifically.
Our own Shopify-to-Business Central connector
A Kritical-built connector that is configured and tested against the customer's agreed environments and transaction scenarios before go-live.
Continuity planned around your account
We aim to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. Your proposal sets out the contact model, cover and handover arrangements that apply.
We price the integration work in writing
Not a connector promise with no number — a scoped price based on your transaction rules, data quality and operating complexity.
How this is priced.
Pricing follows the transaction rules, data quality and operating complexity of your integration. We scope the mappings, configuration, custom work, real transaction tests and ongoing ownership from your actual Shopify store and Business Central environment, and you'll have a written plan before we start.
What happens after you get in touch.
We start with your Shopify store, your Business Central environment, and the process you want connected. You get a written plan for the mappings, configuration, transaction tests and ongoing ownership. An agreed first phase can deliver a tested connection proven against your representative scenarios, including the failure cases — not just one clean demo order.
Get a Shopify-Business Central integration quote
See the scoped price before you commit to anything.
Explore the relevant technologies.
Use these guides to see which technologies can help with the job in front of you.
Shopify
Storefront structure, maintainable themes and the Business Central processes behind catalogue and order flow.
Questions before you enquire
Can you confirm it works in our environment?
We prove it in your connected environment. The test covers the order, reconciliation and recovery scenarios agreed for your operation, not merely a theme preview or isolated demonstration.
Will our stock and prices always update instantly?
Update direction, timing and failure behaviour depend on the selected integration and configuration. These are established in the scope and verified during testing.
Who approves the accounting results?
Your finance team or accountant approves the expected financial treatment. Kritical implements and tests the agreed technical mappings and provides the relevant evidence for review.
Is this the same as Microsoft's own Shopify Connector?
It builds on Microsoft's published connector functions, but the mappings, ownership and failure handling are agreed and tested specifically for your environment — not assumed to work out of the box.
What if we only sell through Shopify today?
Tell us your plans for Business Central and we'll scope the integration to match your rollout, rather than building for a scale you don't need yet.
Do you support other sales channels beyond Shopify?
Tell us the other channels or supplier services involved — we scope record ownership and reconciliation for each one alongside the core Shopify-Business Central connection.
Related services
Business Central
If finance, purchasing or inventory work is split across Business Central, spreadsheets and a handful of other systems that don't talk to each other, Kritical turns that mess into one tested configuration — with clear data, clear integration and a clear handover so you know who owns what once it's live.
Shopify & commerce
When the storefront and the operation behind it are disconnected, every order creates manual work and every customer question takes longer than it should.
Business systems
When finance, sales and commerce run on applications that don't talk to each other, someone on your team is manually reconciling numbers that should already match.
Power Platform
Give your team less repetitive work and a clearer view of the business.
Let’s define the next step.
Tell us what you want to achieve, what you have today and when it matters.